5 Factors to Real Change

Scanning Twitter feeds today, I came across a Chart showing the 5 factors needed for Successful Change. After a bit of research, I linked it back to “The Art of Leadership” by Manning and Curtis (Manning, George, and Kent Curtis. “Part 2 – The Power of Vision.” The Art of Leadership. Boston, MA: McGraw-Hill/Irwin, 2003. 56-66. Print.) Below is the relevant excerpt of the book courtesy of Google Books.


 

This is my version of the Change Chart

While I recall seeing this years ago, it comes as a timely reminder to all involved in massive change that is expected in schools today. It is quite confronting viewing this chart and reflecting on what is needed for REAL, long lasting change to take place. Schools are always clear on the need for a Vision. Of course that vision needs to be clear, committed and shared by all stakeholders in a school, including parents and students. It’s why we have so many surveys asking for their opinions on curriculum. If we as teachers embrace a particular curriculum change but it is not supported at home, then it makes teaching and learning difficult, when children are getting mixed message from home and school.

Skills need to be developed for change to take place or teachers can’t implement the changes required. Professional Development that makes a difference and available to all staff is vital. School communities need to see a final result that is going to lead to improved teaching and learning outcomes. This is how I define Incentive in the School Change setting. If we don’t access the required Resources to implement the change envisaged in the School’s Vision, it won’t occur. All the good intentions in the world are no substitute for the actual staffing, equipment and training required. Finally, a clear Action Plan is required to make it all happen. Change takes time. Time needs to be managed. Management requires planning.

Looking at these 5 factors in their totality, it is not surprising that real change in Educational Technology is so difficult. Too often, we put the Resources in place without the Skills to use them. We jump on the latest tool or idea without planning how it can be implemented effectively. We put together a wish list of short term plans but lack a Vision for the final result. And so often, we fail to articulate how it is actually going to help/improve the teaching and learning in the classroom and result in better outcomes, failing to provide an incentive to change current practices.

And the result? Frustrated, anxious teachers who struggle to learn the skills required and don’t see how it is going to improve their teaching and the student’s learning. At a system level, we pump money into resources for short term gain but then run out of money to maintain resources before teachers are ready to take advantage of them after decent training based on a purposeful action plan. We then hop back on the treadmill and chase the next change without actually ever reaching the goal our vision sets.

IF we are ever going to really fulfil the vision of all those wonderful orators who inspire us at conferences, on blogs and online TEDTalks, we need to consider all these factors. Educational Technology has been floating around school for a over quarter of a century. Sometimes we seem no closer to the Holy Grail of learning change than when those first Apple IIs were rolled out  all those years ago.

School iPad Program – not as easy as I thought!

One term into the official launch of our iPad program, I thought it would be opportune to reflect on the successes, failures and everything in between. I have to admit, as a self professed, but not certified, iPad/Mac “expert” and ‘All Things Apple’ zealot, things haven’t gone as smoothly as I’d hoped. I would like to blame it all on our proxy server, but I suspect Apple has something to do with it too.

THE SETUP

I set up our iPads before Apple’s Configurator software for managing iPads came out. Regardless, the initial set up was pretty smooth. I set up the base iPad configuration on a targeted iPad and backed it up to my dedicated Mac Mini iPad machine. (Last year, when we trialled a small set of iPads with teachers, I was stuck using an Acer PC Laptop. Windows + iTunes + iPad ≠ smooth management. I strongly argued for a lone Mac to maintain my sanity in dealing with our iPad setup this year.) I set up all the apps in designated purpose built folders, created the school network connection, connected to iCloud, configured the network app FileBrowser to connect to our school network so we could access files and thought everything was ready to go.

In the main it was fine. I set up each of the remaining 34 iPads from the backed up iPad configuration using a 7 port USB hub. I know you can sync more than that with the Mac, but the 7 port hub was bought last year to work with the Windows ‘solution’ ( I was lucky to get 3 connected at one time!) and I never got around to buying a bigger one for this year. In the end, the delay in waiting for the Restores to finish before I could start the next installation meant having 16 plugged in would have meant a lot of waiting anyway. The whole set up took about 2 days to finish and was pretty painless; I had one error on one iPad that I had to reinstall but other than that each iPad’s installation went flawlessly if not a little long in duration but that was because I installed too many apps (more on that later). About a week later, Apple’s Configurator was released. ( missed it by that much!)

The hassles came in the weeks to follow. Due to a lack of forward thinking on my own behalf, there were several configuration set ups I didn’t think to do on the base iPad “image”. It was only when the iPads started being used and teachers and students wanted to email documents that I realised that I had not set up an email account on the iPads. Orginally I hadn’t considered it because of the perceived hassle of everyone wanting to use their own email on a shared iPad. That wasn’t going to work. However, we still needed a system to email work in apps that didn’t support other solutions. In the end, I set up a dedicated account in our school internet-based mail system just for the iPad ( with my account as the forwarding address in case inappropriate mail was being received) so that anyone could SEND emails to their own accounts to be opened on other computers. I also soon realised that I had inadvertently set up the FileBrowser app’s network access and the Edmodo app under my name so that any user on any iPad was logged in as me! All these settings had to be individually changed to fix that obvious security hole. Fortunately, I solved this quickly through the use of my newly appointed Student ICT Leadership team who spent an hour with me changing all the settings. Before you worry about the handing over of responsibility to students, none of this required providing sensitive information to them. I actually recommend training up a small group of students to help with non-critical management that doesn’t need passwords or the like – they’re easier to train than most adults as long as they are trustworthy, which mine are under supervision. They have also helped me with setting up numbered wallpapers for better identification, folder creation and maintenance and other simple management tasks.

MAINTAINING THE SETUP

The next issue to arise is the updating and installing of new apps and system updates. Originally, I had set up the iPads to sync and update wirelessly so that I wouldn’t have to manage that constantly. Unfortunately, I found this too be less than ideal for a number of reasons.

I’m not sure if it was because of our proxy server being mean to iTunes, the wifi being overloaded and inconsistent or a combination of both but I could never get the iPads to consistently sync. Some iPads would end up with newly purchased apps automatically installed while others wouldn’t. Some iPads would backup and update apps while others would deliver error messages to iTunes. Often, someone would open up an iPad to use an app they had previously used to find it in a longstanding waiting to update state, rendering it unusable. Then the emails from the Office complaining about the bills for exceeding our monthly downloads started coming. So I went back to physically connecting the iPads to iTunes and manually syncing for app updates and loading of new apps. This has proved to be less problematic and allowed me to keep all the iPads consistent in setup.

Having said that, with the number of apps I have loaded on iTunes , the download limit for the school is still being exceeded and I’ve resorted to taking an iPad home and updating there with my unlimited iTunes download account and then syncing the updated apps back to the Mac Mini at school. This is clearly not a viable long term solution as I won’t be around at the school forever and my home account can be relied upon as a management system. My ICT leader just informed me this week that the download cap issue is being fixed so that is one problem solved for us but is still a consideration for others to deal with .

Just as frustratingly problematic has been upgrading the iOS system software. As soon as I had set up all the iPads at the start of the year and rolled them out for use , the 5.1 update was released. Sometimes in schools, upgrade cycles are delayed because the benefits of upgrades are outweighed by the hassles of interrupting the workflow of others when dealing with a large scale deployment of devices. From personal experience, though, upgrading iOS was a walk in the park so I decided to do the upgrade straight away. Apple’s own upgraded apps wouldn’t work without the update anyway.

Well, again, not sure if it was proxy problems or trying to manage too many devices from a single computer but it wasn’t smooth sailing. Waiting for each iPad to install, load and restart before the next update cycle for the next iPad could begin meant a lot of wait time. iPad management is not my full time job so this was a time issue that could effect teachers in other schools who also become the iPad person. Occasionally updates would fail and you would have to start again. Once or twice, I’ve discovered one or two iPads in a set not up to date. For some reason, again possibly the proxy server problem, I couldn’t update wirelessly so I’ve just taken them home to run the update. As I mentioned earlier, I haven’t used Apple Configurator software yet because I haven’t had the chance to interrupt the workflow of iPad use to reconfigure the whole set up. Reading some reviews, it seems to be a good solution so will see how that goes at end of year when I reimage and set up for 2013.

GENERAL USAGE
Once all the setup hassles have been tackled, I can at least report the general day to day usage has run smoothly. In our case, all the iPads are centrally stored in one locked cupboard in my office. I set up a borrowing system on GoogleDocs that the teachers use to book out sets of iPads for timetabled sessions. We have five sets of 7 iPads in transportable kits. Instead of spending money on expensive sync carts, we decided to buy dish washing racks from the local hardware store and attached a powerboard to each rack. The iPads fit snugly in the racks and can be easily carried from office to classrooms. There are teachers who don’t like the hassle of “collect and return” but for charging, syncing and security reasons, we want all the iPads in a central locations at the end of the day. Each iPad is also assigned to an individual teacher so they can take one overnight or on weekends to explore. They have to sign an ipad agreement before this happens to ensure due care is taken. There have been occasional care issues with the return of the sets. It would be nice to see teachers take the extra 5 minutes to ensure the cables aren’t tangled or crossed over and the iPads are put neatly back in the racks.

There was a suggestion that the iPads should be available to only the junior grades since the senior grades had access to so much technology and the juniors didn’t but I pushed for a trial period of P-6 access. I didn’t want the situation of 35 iPads sitting idle waiting for the juniors to use them while the older children were hanging out for a chance to get their hands on them for valid reasons. As it stands, everyone is using them fairly consistently and there are still days when some sets don’t see the light of day. More training sessions are needed to showcase their potential use, Once that happens more frequently ( report writing time has delayed that in recent weeks ) I’m sure we’ll see empty cupboards.

FINAL THOUGHTS AND RECOMMENDATIONS
After reading this you could either be doubting my supposed credentials as an iPad blogger or hesitating to tackle large scale deployment of iPads. Hopefully you won’t do either of those. Despite the hassles, the general experience has been a good one. My biggest mistake has been trying to do it all on my own. As a lifelong Apple user, I’m used to working out issues by myself but on a big scale you need support. Have a look at Configurator in the Mac App Store. Call Apple. Talk to others in the same situation.

Plan. Have a clear plan for what you want on each iPad. Make sure you know what you want in terms of network settings, mail settings, apps, restrictions and so on before you set up the iPad image you want to use. Think about how you are going to manage the upkeep long term and have an organized plan for that. Do your research. Make sure you have all infrastructure in place that can manage your plan effectively. Know what your school’s Internet usage is. Know how your security setting like proxies are and how they may affect your plan. ( ICT leader has just met with new Education Office expert who informs us that new system coming will solve the proxy problems we have – double Yay!!) Know your budget and for those outside USA, know that the Volume Purchasing Program is on its way and we will need to be stricter on our app purchasing and deployment.
Plan.

I would love to hear from others their success stories and frustrations. This time two years ago the iPad was just a personal media device intended for individual use. In a very short time it has become a must have educational tool without a perfect system to make it happen. It’s no that simple yet.

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Tailor Made ICT PD for Staff

Sometimes we need support getting to ICT heaven!

In an earlier post on Teacher Technology PD, I mentioned 5 key ingredients to support the important development of Educational Technology in schools.

  1. PLTs dedicated to Technology integration into our teaching practices
  2. A constant focus on Technology throughout lesson and unit planning
  3. A restructuring of the role of ICT Leaders/teachers in schools
  4. A greater focus on Technology in Teacher Training programs
  5. A commitment to Technology Professional Development courses on an equal footing with Literacy and Numeracy Projects.
Obviously, I have no influence over the last two points, which are system wide initiatives. It is the first three that we can make a difference at individual school, and possibly, district level. In another post, I reflected on my dreams for this year in ICT at school.
  • Collaborative, ‘always on’ staff communication. In short, I dream of school system wide adoption of Edmodo, GoogleDocs, Dropbox and Diigo.
  • We have the hardware, let’s ALL use it. In short, PD has to be regular, consistent, continuous, collaborative, hands on and purposeful (linked to teaching and learning practice)
  • Student-led ICT development and  improvement. In short, establish an energising, active and supportive Student ICT Leadership team dedicated to the ongoing adoption and growth of ICT in our school
At the time, I thought they were great ideas that were unlikely to be implemented but we’ve made some real progress at the leadership level since then and I am really excited about the upcoming term at school. A commitment to ICT PD  for 2012 has been made and several initiatives are on track.

 

As part of our Contemporary Teaching and Learning Project, each Grade Level has taken on a project to trial and implement new learning and teaching techniques. A couple of teams have chosen ICT as a focus. This means a number of PLT sessions and extra planning time will be dedicated to planning for ICT at the classroom level. One team has chosen Web 2.0 tools and have already had a session with the ICT team to discuss their options.

 

What was exciting was that in that initial session, we quickly moved into a discussion about how the ICT can be used to improve learning. We discussed possible uses within the Grade Curriculum and finished the session with a clear plan for what we wanted to do. This is what I meant when I said staff meetings couldn’t meet the needs of individuals or specific teams, The level of professional educational discussion we had would never happen at a whole school meeting. Within this PLT environment, individuals were able to open address their strengths and weaknesses, set goals for themselves ( within the group were early adopters willing to try anything and self professed technophobes who had a great desire to improve and use ICT effectively but didn’t know how to start.). By the end of the session, they had a chance to explore some tools we had discussed could address the educational outcomes we had developed and are ready to go next term.

 

Encouragingly, ICT has also found a place in the PLT timetable. Teachers also communicated in the survey mentioned below a desire for sections of Curriculum Planning/PLTs to be dedicated to ICT integration with input from ICT team members who can attend for short amounts of time. This will require communication of planning focus so ICT team members can come prepared to contribute effectively.

 

Outside of the PLT/Planning, we agreed upon the need for further training in specific Web Tools, ICT usage and iPads/iPod Touches/Interactive Whiteboards. Again, we identified that there was a need for more than the occasional staff meeting or relying on teachers to train themselves. With less involvement in actual classroom teaching this year, I offered to take on a role in developing targeted PD for the teachers. I wanted it to address their needs so I sent out an online survey to identify what the teachers wanted. I also linked the survey to a page that outlined what each PD area would involve. From the survey, I was able to identify key areas the staff were interested in. The main areas were Blogging, iPad/iPod Touch, Assessment, Edmodo, Web 2. 0 tools and Special Needs and ICT. A majority of staff were willing to commit to at least fortnightly sessions and many to weekly. I’m now in the process of sorting through the survey data to plan the sessions, ensuring I cover everyone’s needs and time commitments. I have also started to develop a separate blog ( not live yet but will link later) that will provide information about each session, tutorials from the Web and a space for staff to ask questions and provide feedback. It’ going to be a lot of work but I’m excited, especially that some staff members have also offered to lead some sessions themselves.

 

On top of that, I’m also genuinely excited that Leadership is making a commitment to take on ICT more proactively. We will be including sessions in our meetings to develop awareness of the tools as well as attending the PD sessions with the staff. It was recognised that as leaders of curriculum areas, we need to have sufficient knowledge of how ICT can have an impact in our expert areas. We have made an initial commitment to forming a group on Edmodo and exploring how that can enhance our communication as a Leadership team.

 

Finally, the ICT leader and I have finally met with the Grade 6 Student ICT Leadership Team. It was an interesting beginning. They started out rather cautiously and predictably talked about having competitions for ICT products as their main goals. They seemed very unsure what their purpose was because it was the first time we had formed an ICT team and previous Student Leadership groups had been more involved in organising events than making real change. Gradually though, we managed to get them talking about their desire to learn new ICT tools and wanting to teach others. They started identifying purposes rather than tools, which was a great step to take in the space of a single meeting. Suddenly promoting the school, collaborating, creating content, blogging, website development and the like started springing from their minds. We also got a good commitment from the vast majority of the team to give up some of their lunchtimes to achieve these aims. It’s early days but I think there is great potential in this group for real change led by the students.

 

So what started as a pipe dream at the start of the year has become a reality. Hopefully we can maintain the commitment throughout the year and notice a real change by year’s end. In the meantime, I’d like to hear from others how they have taken on the responsibility of building capacity in their schools. Join the conversation.

Getting teachers on board the iPad Express

Technology has been with us since I’ve been a teacher. I started my career succumbing to the alluring aroma of the Gestetner (Ditto/Banda/spirit duplicator) machine and its purple stained sheet. Then the photocopier arrived and we didn’t think it could get any better than making copies of a page for every child. The reality is that many teachers still rely heavily on the immediacy and simplicity of the photocopied black line master provided by someone else. It is far less confusing that all that technical mum jumbo introduced with the computer in the 90s.

The challenge then with the iPad is like anything else computer related. Can we get the teachers on board? Regardless of Apple’s PR machine telling us how magical and simple it is, despite the fact a toddler can pick one up and play games without batting their cute little eyelids, the fact remains there are still many teachers who haven’t embraced laptops after 15 years of exposure let alone a completely different system present in the iPad. Already inundated with training in new Maths and Literacy methods, weighed down by the pressures of Personalising learning and continuous assessment, asking the reluctant techno phobe to spend time learning the tricks of the wonder tablet can be a big ask.

So how do we do it? For successful integration of iPads in classrooms to happen, you have to convince the classroom teacher that it’s worth the effort. In no particular order, these are my suggestions (with a little help from my blogging friends).

Get Leadership on board.
Sometimes it’s easy for leaders to see or hear about something and want it to happen. They then pass it on to the next level with the specific expertise in the area to make it happen. Nothing wrong with that.

http://www.flickr.com/photos/yourdon/5131417568/

That’s distributive leadership and in theory it works effectively. The problem arises when there are so many initiatives within a school there is a battle for ‘airtime’ to get your ‘baby’ in the spotlight at staff meetings, planning days, and so on. So, for me, it becomes really important that if the iPad is to become reality at the school, the leadership of the school have to live with it as well. Staff have to see the leaders of the school embrace the iPad at the school. The leaders have to initiate conversation about it. They have to be seen using it and talking about how they can see it being used in their area of expertise. Everyone expects the ICT leaders to do it. They’re experts – it’s easy for them. But if the previously reluctant literacy or numeracy co-ordinator presents a staff meeting using the iPad as a tool, if the principal shares a reflection made using an iPad, maybe, just maybe, the unsure members of the staff may have a go at trying out this new device.

Early testers
You can’t expect everyone to jump on board just because you’re excited. Everyone has their own stuff to do and won’t take the time to try something new just because you want them to. From my experience, compliance doesn’t work. Teachers go through the motions in public or give it a go for the required time, then go back to their preferred way of being when no one’s watching. Hey, I’ve done it, so let’s not kid ourselves.

A far more practical way is to get the Willing involved. Get a small group of early adopters together, preferably one from each level if you can, and build their capacity for using the iPad. Give them the chance to discover new ways of teaching with it. Provide opportunities for them to share their ideas with their colleagues. Some team teaching/collaboration could show the reluctant how the iPad can work with their students. Of course it won’t be all plain sailing. They’ll get distracted by the gimmicky. They’ll misunderstand what some apps can do. They’ll be unsure of all the possibilities. However, over time, with support, I think it will work.

Professional Development
Obviously not the typical “everyone sit in front of an interactive whiteboard and watch how great this is” style of PD. The introduction of ICT tools need better than that. I’m talking about continuous, regular, “hands on” collaboration. One of my favorite bloggers, Henrietta Miller, introduced me to the idea of Techie Brekkies.

The stark reality in schools is that staff meetings are almost fully booked before the year begins. In competition with Literacy, Numeracy, Inquiry, Administrative matters, and all the other stuff that just has to happen, ICT would be lucky to get a couple of meetings a year. So you have to be smart and creative. Techie Brekkies are a way of getting teachers together informally to learn, share, collaborate in small doses on a single topic voluntarily. (more detailed info here courtesy of Henrietta). We started late last year. We had some good ones. We had some bad ones. This year I hope to be more organized and offer a more structured program in collaboration with what teachers want. we have to get the timing right as well so more will commit. But I see it as vital.

Finally, the real experts – the kids!
Teachers want the best for their students. There’s no doubt about that. If, and to be honest it’s still a big if, the iPads could make a big difference to their learning, teachers will want them in their rooms. So what better way to get teachers on board than to get their class to convince them.

20120128-104308.jpgDon’t let the teachers hang onto the iPads too long. Get them in the hands of those we are supposed to be buying them for. As I mentioned in my “no web 2.0 = iPad fail” post, web 2.0 tools exploded in Grade 6 last year because the kids were already using them at home and introduced them to classes through their presentations. Children find this whole technology thing a lot more natural than most of us adults. While we are muddling around trying to work out whether to pinch, swipe or double tap, they have probably already half finished their animation or movie on the iPad. left alone, children experiment instead of panic. They try instead of give up. So give the iPads to them. Either way it will work out. If they love them and embrace them, then teacher will want them in their room. On the other hand, if we discover they are not as excited about them as we thought they would be, then we will quickly find out we don’t need to blow $30000 on equipment we don’t need.

As an aside, I hope to work with our school’s newly elected student ICT leadership team along with our ICT Leader to develop capacity in using ICT in all classrooms. If it gets off the ground ( and we haven’t had the discussion yet as a school so it may not), I can see this as an opportunity for these students to be a great support in testing iPad apps out and sharing with the school. We may even get them to start a blog like me to help out the school community. Just a thought but you have to dream.

It’s all fantastic for school leaders and individuals alike to have great ideas. However, without the teachers being on board with the idea, it never works. So, if you’re planning on implementing some kind of iPad program in the future, consider these issues carefully.

To be honest, I’ve only lived through a fraction of what I have discussed here. The majority of it is hope and theory. I’d love to hear from other schools who have actually gone “whole hog” with iPads or just started smaller programs as well. How did you do it? Am I making sense or well off the mark? Leave a comment and join the conversation.